PrivacyStatement

MedTide Inc.

Privacy Policy

This Privacy Policy applies to MedTide Inc. ("we"), our registered address is Room 501-11, Building 6, Yinhai Science and Innovation Center, Xiasha Street, Qiantang District, Hangzhou, Zhejiang Province, People's Republic of China.

This Privacy Policy describes how we collect personal information about visitors to MedTide Inc. official website, how we collect, use, store, provide externally,and protect your personal information and what rights you have. Please read carefully and ensure you understand this Privacy Policy before using or accessing this website.

1. What types of information do we collect about you

Information you provide to us

We may collect and process the following personal information about you:

(1) Through the "Contact Us - Online Ordering" section, we may collect information such as your name, organization name, contact address, contact telephone, mobile phone number, fax number and email address through online forms.

(2) Through the "Contact Us - Online Consultation" function, we may collect your information from online communications with you.

(3) If you contact us via email, telephone or other written forms, we will retain your relevant information.

2. How we use your information

We may use your information for the following purposes:

（1）Review your online ordering information and provide you with appropriate services;

（2）Process and respond to your requests,inquiries, applications, complaints and feedback;

（3）Monitor, operate, maintain and manage this website;

（4）Process and resolve technical problems and failures of this website to ensure the website operates effectively and efficiently;

（5）Discover, prevent or otherwise address security, fraud or technical issues;

（6）Properly manage and operate our relationship with you;

（7）Manage our business; and

（8）Protect, enforce or maintain our legitimate rights and interests.

We may use your information for the purpose of fulfilling our legal obligation sand responsibilities. With your consent, or where permitted by law, we may also process your information according to other purposes we disclose to you.

3. How we share your information

To ensure the security of your personal information, we commit that all sharing and disclosure is limited to your necessary personal information and is subject to this Privacy Statement.

We may share your personal information with the following types of third parties:

(1) Based on internal management needs, shared with our affiliated companies, such as Chinese Peptide Company.;

(2) Law enforcement agencies and competent authorities. We may share your information with competent authorities, courts, third parties and other institutions according to court orders, subpoenas, requirements of legitimate litigation preparation procedures, regulatory requirements, or where the law permits or requires the provision of information, including situations where we reasonably believe it is necessary or appropriate to investigate, prevent or take action against illegal activities, suspected fraud or potential threats to anyone's personal safety;

(3) If we sell or abandon our business or part of our business and your personal data is related to this sold or abandoned part of the business, or we merge with other businesses, we will share your personal data with the new owners or merger partners of this business. In the above circumstances, we will implement appropriate technical and organizational measures to ensure a level of security commensurate with the risk, preventing any unauthorized or illegal processing,accidental destruction, loss or damage by third parties or affiliated companies.

4. Cross-border transfer

In principle, personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China and will not be subject to cross-border transfer.

5. How we protect your information

We have used industry-standard security measures to protect your personal information and prevent data from unauthorized access, public disclosure, use,modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information. However, there is no absolute security in data transmission over the Internet, and we cannot ensure the absolute security of your information. In the event of any data breach, we will, in accordance with legal requirements, promptly inform you of: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks,remedial measures for you, etc. We will promptly inform you of incident-related circumstances by email, letter, telephone or push notifications, and when it is difficult to inform individual information subjects one by one, we will adopt reasonable and effective methods to issue announcements.

6. How long do we retain your information

We will retain your information for the period necessary for us to provide this website, services and operate our business, or for the period necessary to achieve the purposes for which this information was collected. We may also retain your information when we have other legitimate purposes; for example,where we are bound by legal, contractual or similar obligations to retain personal information, or we may need to retain your information for pending or upcoming litigation or disputes.

7. Your rights

We respect and highly value the rights related to your personal information,including:

·Right of access. You have the right to request that we confirm whether we process your personal information and request that we provide you with a copy of your personal information.

·Right of correction. If any personal information we have collected about you is incomplete or inaccurate, you may request that we correct or update such information.

·Right of deletion. In specific circumstances, you may request that we delete all or part of your personal information:

a) Our processing of your personal information violates applicable laws and administrative regulations;

b) Our processing of your personal information violates the agreement between us and you;

c) The purpose of processing your personal information has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose; or

d) Where processing of your personal information is based on consent, you have withdrawn your authorization and consent for us to process your personal information.

Withdrawal of consent. If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may not be able to use some features of this website and our services. You may contact us using the contact information specified in this Privacy Policy to exercise any of your rights. Unless otherwise provided by laws and regulations, we will respond within 15 working days. To protect your privacy, we may require you to provide additional information to verify your identity before we process your request.

8. Children's information

This website is not directed to children under 14 years of age or the equivalent minimum age in relevant jurisdictions. We do not knowingly collect personally identifiable information from anyone under that age.

If we discover that we have collected personal information from children without first obtaining verifiable parental consent, we will seek to delete the relevant data as soon as possible. If at any time a guardian has reason to believe that we have collected personal information from minors, please contact us using the contact information specified in this Privacy Policy.

9. Changes

We reserve the right to revise this Privacy Policy from time to time at our sole discretion. Without your explicit consent, we will not reduce the rights you should enjoy under this Policy. We will notify you of any material changes to this Privacy Policy through notices published on this website, and such changes will only apply to information collected after the revised Privacy Policy takes effect. Any revision to this Privacy Policy will take effect immediately upon publication. We encourage you to regularly review this Privacy Policy to understand changes to this Privacy Policy and how we protect your personal information.

10. Contact us

If you have any questions about this Privacy Policy, please contact us at [admin@medtideinc.com].

Last Updated: June 2025